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NOTE: Years ago, after I gave an all-day, everything-you-need-to-know-about-computers presentation, someone said after seeing my course materials, "You ought to publish this stuff!" I began to put together "The Law Office Computer Survival Guide," which I intended to sell and keep up to date as a loose-leaf reference service. It never was published, as I set it aside to get "Corporate Update" out the door. This is the beginning of my efforts to do a "brain dump" of information and opinions, and to keep them up to date. The good news is that you won't have to file the pocket parts, and I won't have to ship it to you. The bad news is that I haven't figured out how to charge for it. Stay tuned, and feel free to ask questions, answer questions, or make suggestions. -- Jim Eidelman |
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Microsoft now has a campaign to reduce TCO (total cost of ownership) and increase ROI (Return on Investment). Here are links to Microsoft information, including a calculator to help with your calculations:
http://www.microsoft.com/office/tco/ (9/23/97)
Total Costs of Ownership
| Topic | Resources of Information |
| TCO | PC Week Series of Articles on TCO, Feb 3, 1997. |
| TCO | Article in Bob Lewis' column in InfoWorld, Feb 24, 1997, criticizing traditional "TCO" analysis, and also cricizing Microsoft for being so expensive compared with Corel's give-aways. |
Notes re the Productivity Paradox and Return on Investment:
| Topic | Resources and Information |
| General | The most important book is The
Trouble with Computers, reviewed in Byte Magazine at http://www.byte.com/art/9507/sec5/art1.htm
and others.
It was recommended to me by Sam Hopkins. Glomark has a Web page and discussion forum on ROI for IT professionals: Taking the view that PCs are finally paying off, see Bill Howard's article in PC Magazine, Feb 18, 1997, PCs are Paying Off. Novell Return on Investment White Papers and Reports, including the Novell ROI calculation tool. |
| Intranets | Intranets: IDC ROI report on Netscape-based intranets. Concludes, "If your company does not already have an intranet in place, move quickly to implement one now." |
| Document Management | IDC ROI stdudy of PC DOCS's DOCS Open. Case studies are also on the DOCS Site. |
| Client-Server Database Technology | Microsoft Backoffice ROI study by Peat marwick |
(c) Jim Eidelman 1997
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